This is my second Nest thermostat. Sadly, it's still performing the way it did years ago >>> Nest just can't get it right! I switched over to Ecobee and have never been happier! Not once have I ever had an issue with the thermostat >> IT JUST WORKS!
Sorry to hear about your experience and we're sad to see you go. We'll ensure to take this as feedback and learn from it to deliver a better experience in the future.