cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest E with 2 stage heating and one stage cooling with heat pump

gbarakeh
Community Member

I have a heat pump and an electric furnace with 2 stage heating. is my Nest E compatible? the technician is saying it's not compatible. Can anyone confirms please?

6 REPLIES 6

Jake
Community Specialist
Community Specialist

Hey gbarakeh,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

gbarakeh
Community Member

do you have an answer for my question?

Jake
Community Specialist
Community Specialist

Hey gbarakeh,

 

I would be more than happy to take a closer look at your system and review to see if it is compatible. Do you mind sending a picture of your current wire set up for me to review? You can also use our compatibility checker, to enter the wires you are seeing at it will let you know if the system can be set up with Nest. Please let me know once that has been sent, and I will be happy to assist. 

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey gbarakeh,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

gbarakeh
Community Member

we switched to EcoBee. Nest doesn't work. 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
Sorry to hear that you switched devices. At this time I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS