11-02-2021 02:09 PM
When I first connected my Nest the fan only option worked. After about one month, it stopped and now it only runs when my AC or heat is on. I see that I'm not the only one with this problem, but after browsing around, I don't see a solution. Is there one?
12-29-2021 11:31 AM
Hey powilder,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
12-29-2021 12:42 PM
Jake,
Unfortunately the problem still exists. The fan only option doesn't work. The fan only starts up when my AC or heat come on.
01-06-2022 11:24 AM
Hey powilder,
I am sorry to hear you are still having trouble with the fan. I understand that this is not ideal for you, and I am glad to help out. Let's jump in and ensure you are good to go. You can run your system’s fan independently of heating or cooling. However, you can only run the fan when your thermostat is set to a temperature mode, and will not run when the device is off.
I did find a helpful article with more details on the fan control. Please let me know if that helps out, or if you have any questions from here.
Best regards,
Jake
01-11-2022 03:25 PM
Thanks Jake. The article helped. Feel free to go ahead and close the thread.
01-12-2022 11:54 AM
Hey powilder,
Glad to hear the article was of help, and you are good to go. Per your request, I am going to lock the thread with the issue being resolved. If you run into any questions from here, please feel free to create a new post at any time.
Best regards,
Jake
01-11-2022 10:49 AM
Hey powilder,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake