Nest Home App

[chreli6]

When I try to connect the thermostat to my phone, it asks for an entry code. The thermostat gives me a 6 digit code that is a combination of letters and numbers. My phone will only allow me to enter 7 digits - what can I do to solve the problem?

[David_K]

Which app are you using? The Nest Learning Thermostat is setup in the Google Nest app.

How to add your Nest thermostat to the Nest app

[Ryan_G]

Hi chreli6,

Thanks for reaching out and for being here in the community.

I'd like to jump in here and check if you've seen davidking's response. We'd love to further help you by getting a reply to this thread.

Thanks for your help, davidking.

Best regards,

Ryan

[MelbaDT]

Hey there, 

Checking back in should you still need our help here.

Best, 

Melba

[MelbaDT]

Hi, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best, 

Melba