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Nest Learning 3rd Gen- charged off the base. Upon return to base I get 2 codes 1) W5 2)E79

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Cole Carothers 

 

Return nest to function with power and connection to WiFi.

I reset time/date and nothing works beyond that.
6 REPLIES 6

David_K
Platinum Product Expert
Platinum Product Expert

Hi Cole,

To provide the best support with this, I've shared this with the Google Nest community team, who can check on possible options and next steps.

htajyar
Community Member

How can i return it if i didn't buy from google but it is unopened?

Coleburgher
Community Member

Google speaker

Hello Coleburgher,

Thanks for reaching out to the Google Nest Community Forum.

Could you provide more details about the Google speaker you replied to, and how can we help?

Regards,
Mark

Hey there,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Best,

Mark

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Thanks,

Dan