Nest Learning Thermostat Bluetooth not connecting

[RyanJivi]

I am running through the initial setup on the Nest app, and after I put in the Serial, I am asked to put in, what I can only assume, is the Bluetooth code displayed on the Thermostat.  This never appears within the app, regardless of where I place my phone.

Bluetooth has been restarted, setup has been restarted, app has been restarted, thermostat has been unplugged and reset.  Nothing is working.  The app just searches as long as I care to stand there.

[Ryan_G]

Hi RyanJivi,

Thanks for reaching out here in the Google Nest Community.

If you're still having the same issue with your Nest Thermostat, we could use this link for the complete guide to further help you.

Let me know how it goes by replying to this thread.

Regards,

Ryan

[Jake]

Hey RyanJivi,

I wanted to check in and see if you managed to see Ryan's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Jake]

Hey RyanJivi,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake