cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest Learning Thermostat

Buffalobill7
Community Member

I replaced my iPad mini and the software transferred over, but is not synched to the already installed thermostat. I can’t add the thermostat since the bar code is on the rear of the thermostat and I don’t want to yank it off the wall. Alternatively I am asked for the ‘entry key’, but when I follow the instructions to get to the key the thermostat says it’s already installed, no entry key is displayed.

 

How do I synch the thermostat to the software?

2 REPLIES 2

Buffalobill7
Community Member

Disregard. It’s working. Operator error.

GabrielaG
Community Specialist
Community Specialist

Hi ,

 

Thanks for reaching out to the community. I'm glad to hear your Nest Learning Thermostat is working now, I appreciate your effort in fixing the issue performing troubleshooting steps. 

If you have more questions, please feel free to write in this post.

 

Regards,

Gabriela