Nest Power Connector

[Pbourgea]

I have a Nest thermostat connected to a 2 wire, hearing only system. I connected a Nest power connector at the heating equipment as per the instructions. The furnace cycles fine and I am able to control the temperature setting through the app. However I still get emails telling me that the thermostat isn’t getting sufficient power. Is there a way to verify that the thermostat “sees” the power connector?

[David_K]

If you’ve installed Nest Power Connector and your power status is “not detected,” try running a power test. The status should change to “detected” after the power test.

1. Make sure your thermostat is set to Off mode.
2. On your thermostat, select Settings > Equipment.
3. Select Power Connector > Power test.
4. Wait for the power test to finish, and then select Done.
5. To confirm, select Settings > Equipment > Power Connector > Power Status.
6. The screen should now read “Nest Power Connector Detected.”

[aatienza]

Hey Pbourgea,

I'd like to jump in here and check if you've seen davidking's response. Let us know if you need more help by replying to this thread.
 

I appreciate the help, davidking.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie