Nest Rush Rewards (marketing & lack of info) unethical

[kgkelly]

You should have a bold front and center opt-out style question during set up for enrolling in this program to CAUTION people about risks. You are waiting for a lawsuit when someone dies-- either an animal companion or a disabled or elderly person with no/low mobility who does not have a phone connected to Google Home ends up sitting inside of a home where temps can rise. Especially in climates with high heat and/or humidity, dogs (especially older dogs!) and elder adults are extremely vulnerable to heat exhaustion and heat stroke (which can be lethal).  

[Jhonleanmel]

Hi kgkelly,

Thanks for posting and for the concern. I understand that these situations can be difficult, however, our products undergo a number of processes aimed to ensure that our customers will be safe. We also make sure that our customers have access to support teams whenever needed. 

We take this feedback seriously and we want to make sure you're heard. I also suggest that you send feedback by following this link. Let me know if you have other questions or concerns, otherwise I’ll be locking this thread after 24 hours.

Best,

Mel