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Nest Temperature Device Died

Community Member

Hello- my nest thermostat died last week, but does not show any error code. How do I go about getting a replacement. 


Platinum Product Expert
Platinum Product Expert

@NestHunter , If your Nest thermostat has indeed died, you have a 1-year warranty period from date of purchase to claim a warranty replacement.  If you choose and paid for a Nest Pro Installation you will have a 3-year warranty period. 

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