cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Thermostat (3rd Gen) Heatlink failure

MayfieldClose
Community Member

Heatlink has failed today. Was working fine from install date in October 2019 but today just lost power. No green light and unable to reset with button as has no life at all. Electrician has confirmed power is coming to the unit and it is wired in with 2 others that are both still working (system has 3 zones each with its own nest thermostat. 2 still working fine. 1 dead). Need a replacement Heatlink sending out asap please?

1 ACCEPTED SOLUTION

Hi. Thanks for the message. I have actually managed to speak to someone and they have sent me a new heatlink which was delivered today. Thank you!

View solution in original post

3 REPLIES 3

CristianC
Community Specialist
Community Specialist

Hi there. Thanks for reaching out. I'd like to open a case for this issue. Can I send you an email to the email address linked to your community profile?

Hi. Thanks for the message. I have actually managed to speak to someone and they have sent me a new heatlink which was delivered today. Thank you!

I'm happy to hear that. I'm going to lock this thread. Should you need anything else, feel free to open a new one.