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Nest Thermostat Gone Offline - no sign of rebate email?!

indykullar1
Community Member

Absolutely beyond p...ed off!!! Now no access to 6 systems 😡😩👎👎👎

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@indykullar1 

We do not have a Nest thermostat, but I suppose you could try contacting Support.

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country
.

View Recommended Answer in original post

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@indykullar1 

We do not have a Nest thermostat, but I suppose you could try contacting Support.

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country
.

RiKx
Community Member

I would move to another supplier as google could brick the new thermostat you buy from them in 2 months / 2 years or some other arbitrary time...