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Nest Thermostat Hot Water

Jimcorny
Community Member

Hi, my Next Thermostat hot water schedule will not let me put my hot water on for less than 30mins at a time?? I only need it on for 15mins to heat the water.  30mins is double the time I need it on for. When I try enter 15mins it rounds it up to 30mins. Any help?

Thank you!

 

8 REPLIES 8

DragosC
Community Specialist
Community Specialist

Hi there, @Jimcorny,

 

Thanks for letting me know. However, that's not an issue, it's meant to protect your heating system against damage or short cycle. Unfortunately, that's can't be changed or set up, this is how the product is designed. Should anything else come up, please let me know. 

Jimcorny
Community Member

Thanks DragosC. There is one other issue. I have the hot water heating programmed to come on with the schedule. However it does not come on at the scheduled times anymore. It does work when I manually turn the hot water heating on though. Don't know what the problem may be?

DragosC
Community Specialist
Community Specialist

Understood, thanks for letting me know. Could you tell us please if you can check into your actual thermostat's settings > Equipment > Continue > Bacteria prevention? Send me a picture from there please. 

AlexD
Community Specialist
Community Specialist

Hi, I wanted to check in. Do you still need assistance? If so, make sure to let me know. 

Jimcorny
Community Member

The bacteria function was disabled. I found a hot water schedule button that said disabled. So I have enabled this. I did have a schedule programmed for certain times of that day. Is it possible that the hot water schedule can be disabled, even when I have times programmed? Thanks James

AlexD
Community Specialist
Community Specialist

Yes. You can select the hot water control option in the Nest app and tap on the symbol in the upper right corner to go into the hot water settings. There the first toggle can be toggled off, and back on, to disable and enable the hot water schedule. 

DragosC
Community Specialist
Community Specialist

Hi there. I'm just following up on our last message. Do you still need our help? Keep us posted. 
 

AlexD
Community Specialist
Community Specialist

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.