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Nest Thermostat N262

Bonanza
Community Member

How do I clear an N262 error on my Nest Thermostat.  It's due to a 7-day extremely cold outside temperature weather event.  Restart doesn't solve and battery condition is good.

1 REPLY 1

zoeuvre
Community Specialist
Community Specialist

Hi Bonanza, 

 

Uh-oh! I'm sorry to hear that your thermostat is showing an N262 power error. N262 power error means that a C wire is recommended for your thermostat (unable to perform power sharing, possibly due to extreme cold, short cycle, etc.). Does your thermostat have a C wire connected to it?

 

Keep us posted.

 

Best,

Zoe