05-11-2022 09:20 PM - edited 05-11-2022 09:21 PM
Original thermostat had G, O, Y, and RC wires coming from the wall, but O has two wires connected to it (five wires from the wall not including the jumper). The system is an electric heat pump/AC combo. Am I supposed to put two wires into the O space on the Nest?
Answered! Go to the Recommended Answer.
05-12-2022 02:10 PM
Nevermind. Hired an AC tech. They installed a c wire and changed a setting inside the Nest thermostat to acknowledge the heat pump. It is working now.
05-11-2022 10:02 PM
Post a picture of the original thermostat's wiring here.
05-11-2022 10:45 PM
Please forgive the horrible mess back there. The place was infested when we bought it and, although we have won the battle, we still find evidence of the past in undisturbed places (like behind the faceplate of an ancient thermostat)
05-12-2022 02:10 PM
Nevermind. Hired an AC tech. They installed a c wire and changed a setting inside the Nest thermostat to acknowledge the heat pump. It is working now.
05-16-2022 05:36 PM
Hey Elynde,
@Patrick_Caezza, thanks for the help! Let us know if you have any other questions, we're here to help.
Thanks,
Archie
05-19-2022 05:44 PM
Hey Elynde,
I'd like to bump in here to make sure that you've seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Thanks,
Archie