Nest Thermostat (basic)….how do I delete custom temperature presets?

[LarryFL]

I made some custom temperature presets that I now want to delete. Does anyone have info on how to do this? I know I can delete the schedule, but I want to delete the custom presets if possible. Thanks.

[RXShorty]

Hi @LarryFL 

Check THIS link:

To view, edit, or create temperature presets for your thermostat:

1. Open the Home app.
2. Touch and hold your device's tile.
3. Tap Settings.
4. Select Temperature preferences.
5. Choose Temperature presets.
6. Select an existing preset to change or delete it, or tap Add to create a custom preset.

[LarryFL]

It sounds good but there is no delete option.

[zoeuvre]

Hi LarryFL, 
 

Thanks for reaching out to us. 

Temperature presets that Nest Thermostat 2020 have which can be seen on the Google Home app are already set as default which cannot be deleted but can automatically set when certain schedules or situations require it. You can go to this setting to modify those temperature targets.
 

Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.
 

Thanks for your help, @David_K. 

Best,

Zoe

[LarryFL]

This does not help. I am trying to delete the custom presets that I have created.

[zoeuvre]

Hi there, 

Thanks for getting back to us, and I'd like to check more on this for you. Can you try to do the steps below?

1. Open the Google Home app.
2. Select your thermostat.
3. Tap Settings.
4. Look for Temperature Preferences.
5. Select the three horizontal lines at the top left corner and delete you custom presets.

Let me know how it goes.

Regards,

Zoe

[LarryFL]

After following your suggestion and going to temperature preferences, there are no 3 horizon lines in the upper left corner.

[zoeuvre]

Hello LarryFL, 

Understood. Can you help me with the screenshot of what you're seeing on your Google Home app screen when you select your thermostat, tap Settings, and choose for Temperature Preferences? 

Thanks,

Zoe

[LarryFL]

I don't see how to insert a screenshot in this thread. On Android I'm using Google Home version 3.0.1.9.  And actually, it's not worth the trouble. 

[zoeuvre]

Hey there, 
 

Checking back in — can you help me with a screenshot of what you see under your Google Home app’s Settings, then Temperature Preferences?

Best,

Zoe

[Markjosephp]

Hello there,

Thanks for looking into this, Zoe.

@LarryFL, I'm checking back in — how's it going? Have you managed to take a screenshot of your Google Home app's Temperature Preferences settings? Please share with us so we can move forward.

Regards,
Mark

[LarryFL]

Hello but this is the most useless help forum have ever seen. I do not emknow how to insert a screenshot into this thread. But I guess you never bothered to read that.

[LarryFL]

Typo... I cannot figure out how to insert a screenshot into this thread. And seriously, this is the most useless help forum him I have ever come across.

[LarryFL]

Figured out the screenshot...no thanks to any help from this forum...

 

[zoeuvre]

Hi folks, 

@LarryFL, thanks for the follow-up, and I'm sorry for the late response. 

Click the three horizontal dots on the top right corner to delete custom presets for your Nest Thermostat on the app.

Let us know if that helps.

Best regards,

Zoe

[LarryFL]

There is no option for delete. Please do not give the wrong answer if you do not know the answer.