06-06-2022 08:48 PM
3rd gen Nest Thermostat has been working fine for the last couple years. Now get message low battery, can't connect to WiFi. Charged on USB and device got very warm. Still shows low battery/can't connect when put back on base.
06-06-2022 09:27 PM
How is it wired?
06-12-2022 12:31 PM
06-12-2022 04:00 PM
Had wiring, power checked by electrician. Moved the thermostat from upstairs to downstairs and still the same issue. Low battery, charged on USB, unit says to put back on base, unit gets hot from charging then when back on base thinks the room is HOT and turns on the AC. And still get the same low battery message.
06-12-2022 04:14 PM
Hi KJC,
Thanks for the response. Could you share how your Nest Thermostat is wired? Also, please check the power readings of your Nest Thermostat. You can find this information by going to Settings > Technical Info > Power.
Thanks,
Edward
06-18-2022 11:31 AM
Hi KJC,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
06-19-2022 11:59 AM
Hi KJC,
Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward