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Nest Thermostat not calling for heating via new heat link

Mongoose68
Community Member

A replacement heat link has recently been installed and set up completed as per the installation instructions. The test of heating via the thermostat is not calling heating as expected. The heat does work when in manual heating mode.

I have tried the following:

  • Resetting heat link to factory settings
  • Switching the wires on the rear of the thermostat
  • Resetting the thermostat to factory settings

I have a suspicion that the replacement heat link may be faulty

2 REPLIES 2

CristianC
Community Specialist
Community Specialist

Hi @Mongoose68,

Thanks for reaching out. I'll do my best to get this resolved for you. Can you hear a click sound coming from the Heat Link when you turn on the heating? What about when you turn it off?

Regards,

Cristian

CristianC
Community Specialist
Community Specialist

Hello again. Just checking in. How's it going with your thermostat?