Nest Thermostat says 2+ hours to cool, but is is actually sooner.

[sandman512]

So, my Nest thermostat says 2+ hours to cool 2 degrees.  It cools sooner than that.  Any reason, the estimated time is so off?  Thanks!

[alejandom]

Hi @sandman512,

Thanks for reaching out to our community page! I see you're having some difficulties with your thermostat. I apologize for the inconvenience.

To assist you further, I'd recommend contacting our customer service team directly. They can access your thermostat's specific VOC (Voltage Open Circuit) and VIN (Voltage Input) power history to diagnose the issue more accurately.

In the meantime, feel free to browse our community page for troubleshooting tips or ask any general questions you might have.

Best regards,

Mario.