cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Thermostat

RichardB
Community Member

This really is rubbish. First my nest controller lost WiFi link and had to be replaced (10 days) now it cannot connect to the Heat Link . Time for a refund and to find something that works!

2 REPLIES 2

AlexD
Community Specialist
Community Specialist

Hi @RichardB

 

I am sorry to hear you are facing issues with the replacement device. Our products and services always aim to offer the best experience possible.

 

I would be happy to try and assist you in trying to get it connected to the Heat Link.

 

First, just to check, do you still have the old display at the location or did you already send it back?

AlexD
Community Specialist
Community Specialist

Hi @RichardB , I wanted to check in.

 

Do you still need assistance with your device?