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Nest Thermostats

Uddin90
Community Member

I have recently bought a house. The previous owner had a Nest Thermostat 3rd gen learning which they left. 

Whenever I select a temperature by turning the thermostat (or on the app) the radiators do not heat up. Where it says 'in 2 hours', they still dont heat up. I have turned the thermostat on and off and still nothing. The thermostat is connected to the heatlink. 

The radiators do come on in the morning around 9:30am. The previous owners cleared their schedule and Ive put mine in so thats been done. 

Im at a loss as to what could be the issue. Any help would be appreciated. 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Uddin90,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Uddin90,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Uddin90,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake