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Nest Thermostats

Martinpcs2000
Community Member

We are having problems with our nest thermostats at our church. We have a total of six nest thermostats they’re either not turning on or they show a temperature of 263° inside temperature. we have two Google nest learning, smart thermostats, which work perfectly fine. Is there a warranty we can look into or exchange for the thermostats that we’re having issues with?

1 REPLY 1

Markjosephp
Community Specialist
Community Specialist

Hello Martinpcs2000,

I'm sorry to hear about the issues you're experiencing with your Nest Thermostats at the church. It seems like a significant inconvenience to have six thermostats malfunctioning. Are they all Nest Learning Thermostats? I'd love to know more about this.

Given the abnormal temperature readings and failure to turn on for some thermostats, could you provide us with detailed information about the specific problems you're facing, including the fact that some thermostats are not turning on, while others display an unusually high inside temperature, as it appears to be a power-related and installation issue? Also, a rundown of all the steps has been taken.

I'll look forward to your response.

Best regards,
Mark