03-20-2024 01:43 PM
Ever since the switch to DST, my energy history in the Nest app is not current...it's a day behind. Today is Wednesday, and the most current day showing is Monday. Tried restarting everything, reinstalling the app...nothing worked. Energy history is current on thermostat and in Home app.
03-20-2024 04:00 PM
03-20-2024 06:41 PM
Hi folks,
Thanks for reaching out and for being a step ahead of us. A few questions: are you using an Android or iOS mobile phone? Were you able to try using a different mobile device to check your thermostat's Energy History from the Nest app? Ensure that Local Network Access is enabled for your Nest or Home app.
Check out the guide below:
Also, please take a screenshot of what you can see in your Energy History, and share it with us.
Keep us posted.
Best,
Jenelyn
03-20-2024 07:23 PM
I am using Android to access the Nest app.
How do I share a screenshot?
03-21-2024 05:17 PM
Hey Cehood,
Please click this link then scroll down to your response and hit reply. Check for the camera icon or click the three horizontal dots to expand the toolbar. From there, you'll be able to reply and share a photo.
Thanks,
Jenelyn
03-21-2024 05:40 PM
There is the screenshot from yesterday.
Good news is, the app is up to date as of today. I'm not sure why the app showed over 16 hours of usage on Tuesday last week when the Home app showed normal usage. But everything seems working fine now.