04-27-2023 09:39 AM
Thermostat history usage not working in mobil app last two days
displays normal usage at thermostat reset devices still same problem
any tips on how to correct or fix issue
04-27-2023 10:01 AM
Snap same here
04-27-2023 02:43 PM
Data has now appeared
05-02-2023 03:42 PM
Hello folks,
Thanks for bringing this up. Our team is aware of the missing energy history, and a fix has been rolled out.
@Wally9, your thermostat history should now show up in the Nest app. Please let us know how it goes and if you need more help.
@DasGoog7, I appreciate you updating us with your energy history. I'm glad to hear it's fixed on your end. If there’s anything else I can help you with, please let me know.
Regards,
Mark
05-05-2023 04:07 PM
Hi everyone,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks,
Mark
05-07-2023 08:30 AM
Hi there,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
I appreciate your help, Mark.
Best,
Jenelyn