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Nest aware thermostat usage history not working in mobil app

Wally9
Community Member

Thermostat history usage not working in mobil app last two days 

displays normal usage at thermostat reset devices still same problem 

any tips on how to correct or fix issue 

5 REPLIES 5

DasGoog7
Community Member

Snap same here

Data has now appeared

Markjosephp
Community Specialist
Community Specialist

Hello folks,

 

Thanks for bringing this up. Our team is aware of the missing energy history, and a fix has been rolled out.

 

@Wally9, your thermostat history should now show up in the Nest app. Please let us know how it goes and if you need more help.

 

@DasGoog7, I appreciate you updating us with your energy history. I'm glad to hear it's fixed on your end. If there’s anything else I can help you with, please let me know.

 

Regards,

Mark

Hi everyone,

 

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

I appreciate your help, Mark.

 

Best,

Jenelyn