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Nest connection issue

EG9
Community Member

‎12-31-2023 03:17 AM

I have setup the Nest thermostat it is working manually however I’m unable to control the temperature via the Google home app, Nest appears in the Google home when I open the app but they don’t seem to be syncing - any help much appreciated- thank you 

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Markjosephp
Community Specialist
Community Specialist

‎01-10-2024 02:45 PM

Hello EG9,

It sounds like you've successfully set up your Nest Thermostat manually, but you're encountering issues with syncing it to the Google Home app for temperature control. Let's troubleshoot this together.

 

  1. Does it show offline in the Google Home app? Try restarting both your Nest Thermostat and your phone. Sometimes, a simple reboot can resolve synchronization problems.
  2. Uninstall and reinstall the Google Home app.
  3. Check the thermostat device itself to see if it is connected to the Wi-Fi network.
  4. Ensure that your Nest thermostat has a strong and stable Wi-Fi connection. A weak signal can lead to syncing problems.

 

I hope these suggestions help you get your Nest Thermostat fully synced with the Google Home app. If you have any more questions or encounter further issues, feel free to ask for additional assistance.

Best regards,
Mark

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