Nest “controlled temp”

[Melissag77]

Nest won’t budge past 77 until 11 at night. I’d like to think it’s saving me money but it’s not. How can I fix this? If I change the temp it doesn’t help

[Jake]

Hey Melissag77,

I wanted to follow up and see I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey Melissag77,

I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey Melissag77,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

[Melissag77]

Honestly we’ve been out of town. We are revamping our system so maybe that will help. If not, I will get a new thermostat and remove nest

[EdwardT]

Hi folks,

@Jake, thanks for the help!

@Melissag77, thanks for the update. Let us know once you get the chance to try the steps provided by Jake. Keep us posted.

Thanks,

Edward

[EdwardT]

Hey Melissag77,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[EdwardT]

Hi Melissag77,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward