My thermostat Nest E is no longer connecting to WiFi. No longer connect to the internet. It is showing the W5 error. I have restarted, reset and checked everything. It still will not connect to the internet. It won’t even bring up any networks. Tried typing the network in and that doesn’t work. Requesting a replacement. Seems to be a known major issue.
Apologies for the late reply. I have escalated your issue to a higher Team, and they will be in contact over the next 24-48 hours. Please be on the lookout for an email from our Team, and let me know if you have any trouble seeing that.
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
