Nest gen 3 Hot water time not setting

[Rajsta]

All is going well with the gen 3 thermostat, but I seem to be having a head scratching moment.

I cannot seem to set my hot water schedule to start a 4am!  It just seems to select 4.30am and not any sooner!

Any suggestions?

[AlexD]

Thanks for reaching out to us here @Rajsta. I am happy to hear that everything seems to be going well with the device.

The hot water schedule can be set on a 30 minute basis. So you should be able to set it at any fixed hour, like 04:00 or in the 30 minute increment at 04:30. 

Here is some extra information on the hot water schedule that you can have a look at this link. 

You can try and reset the hot water schedule and set it back up to see if that helps perhaps. 

[Paul_R]

Hi there! Have you managed to try the previous message?

[Rajsta]

Yes I tried it with no effect.

I have managed to set the time now, it seems that there is a delay to the refresh rate on the app.

[OannaCG]

Could you please let me know if you re-set the hot water schedule on the thermostat or on the app itself?

[OannaCG]

Hi there! Just wanted to check if you managed to see my message above. 

[AlexD]

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.