Nest gone completely blank

[Remote]

Thermostat completely blank. Just stopped working. Plugged in, power on. No idea what to do. Any help?

[Jhonleanmel]

Hi Remote,

Thanks for posting ― let's get this sorted out.

A few questions: 

• What type of Nest thermostat do you have? 
• When did the issue first occur?
• What is the make and model of your heating, ventilation, and air conditioning (HVAC) equipment?
• Are the power breakers on, and do you receive power to your home?
• Is the thermostat's display seated properly?
• Are all the wires of your thermostat seated firmly in its terminals (with no loose or exposed wires)?
• Does the thermostat charge with a USB cable?

Give these steps a try:

1. Charge it via USB cable for an hour.
2. After an hour, return the display back on its display.

Keep us posted.

Best,

Mel

[EdwardT]

Hey Remote,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[Jake]

Hey Remote,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake