Nest heating too long

[Ahhhna]

I installed my Nest learning thermostat a week ago, and two days ago, when I turned the heat temp up a couple of degrees, the heater stayed on until my house reached the cool temp setting. I had adjust the cool setting to get it to stop heating and then the AC kicked on. Has anyone else experienced this? Is there a setting that I have on which may have caused this? 

[Patrick_Caezza]

@Ahhhna 

Do you have a picture of the original thermostat wiring that you can post?

How did you wire the Nest?

Does it have a C wire installed

[Ahhhna]

I do, but I guess the file size is too large to attach it. Yes, I wired it. It had a C, G, Y, O/B and R. I wired the Nest with Y1, G, OB, Rc, and C.

[Patrick_Caezza]

@Ahhhna 

Just use the little camera icon at the top of the reply window to post it.

Does the current thermostat have two sets of labels for the terminal block?

[Ahhhna]

 

[Markjosephp]

Hello there,

I wanted to stop by and see how I could help.

Thanks for lending a hand, @Patrick_Caezza.

@Ahhhna, I appreciate you sharing your thermostat's wiring. I did find a helpful article with some steps on how to change your heat pump's orientation. Once changed, restart your thermostat to refresh, give it another try to activate your system, and let us know if there are any changes.

Regards,
Mark

[Ahhhna]

Thanks, I did do that. This fixed the problem I had where it was cooling instead of heating, but this was something else. 

[Markjosephp]

Hi Ahhhna,

Got it. Please gather the power readings in the Technical Info.

Thanks,
Mark

[Markjosephp]

Hello Ahhhna,

I'm checking back in — how's it going? Have you managed to check your thermostat's power readouts?

Regards,
Mark

[Dan_A]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Thanks,

Dan

[Ahhhna]

I don't have th option the add a picture to my reply. What info are you looking for?

[Markjosephp]

Hello Ahhhna,

Thanks for getting back to us. You can get the power readings on your actual thermostat by going to Settings > Technical Info > Power.

I'll look forward to your response.

Regards,
Mark

[zoeuvre]

Hi there, 
 

I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Thanks,

Zoe

[zoeuvre]

Hello folks, 

@Ahhhna, we haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards, 
Zoe