Nest help

[Munseehome]

We just replaced our compressor last month because the A/C stopped working. When it stopped working a month ago Nest sent me an email saying something was wrong. Now here we are a month later, I have no error code and no message saying something is wrong with Nest, but the A/C isn’t working again. What could be wrong this time? I feel like this thing is constantly broken! 

[EdwardT]

Hi Munseehome,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this. What's happening when you call for cooling? Also could you share how your Nest Thermostat is wired?

Thanks,

Edward

[EdwardT]

Hi Munseehome,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[Jeran]

Hey Munseehome,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran