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Nest learning coming on during night

Blacks1071
Community Member

Can anyone help? I’ve had the Nest installed for a year now and aftr some teething issues (user error) it’s been fine since. However, this week it has started coming on at 3am which isn’t on the schedule. I looked for early on-early off in the settings but it isn’t there and says it could be bcs system incompatible! Strange that it’s worked for nearly a year. Anyway, I know temperatures have dropped this week but surely this can’t be right. 
can anyone help, please

1 REPLY 1

RenzJ
Community Specialist
Community Specialist

Hi Blacks1071,

 

Thanks for posting here in the Google Nest Community. We're sorry for any trouble this may have caused you. Let's see what's going on. There are a couple other reasons why the Nest Learning Thermostat changes the temperature automatically, for example. If you recently turned off the auto-schedule, the previous setup might still be in effect. The same goes if you have already set up a manual schedule and remove it, there might be a chance that it will adjust the schedule accordingly. This is part of the Nest Learning Thermostat algorithm, but it can easily be fixed by starting fresh on the device. Resetting it to factory default and turning off the auto-schedule right away, follow the steps below:

  1. On your thermostat: Go to Nest Learning Thermostat Settings Reset Schedule
  2. Go to Settings Nest settings icon and then Nest Sense and then Auto-Schedule(Turn off Auto-Schedule).

 

Those steps will help us start fresh and clear out all the schedule and auto-schedule setup on the Nest Thermostat.

Let us know if that helps.

 

Best,

Renz