cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest learning thermostat WiFi connection problem

Zyghy1176
Community Member

I tried everything they said to do to connect my thermostat, but I still can't make it to conect to the wifi, I need some help 

3 REPLIES 3

Ryan_G
Community Specialist
Community Specialist

Hi Zyghy1176,

 

Thanks for reaching out here in the Google Nest Community.

 

I am sorry to hear about what's happening with your thermostat. Could you tell us which Nest Thermostat you're using? Are you getting any error message from the thermostat display? Do you have a common (C) wire connected?

 

I hope to hear from you very soon.

 

Regards,

Ryan

Jake
Community Specialist
Community Specialist

Hey Zyghy1176,


I wanted to check in and see if you managed to see Ryan's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Zyghy1176,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake