a week ago
The app only shows my heating and fan. It does not show my cooling equipment. I confirmed the wire to the AC unit has power. I have been with two different agents who helped me check all the wiring and verify that and confirm it’s correct as well as reinstalling the nest twice and it still does not recognize my air conditioning unit.
a week ago
Post a picture of the original thermostat's wiring here.
If the camera icon isn't present yet, you can use the imgur.com upload site and post the link it provides here.