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Nest product is bad don’t buy it

Frank076
Community Member

nest product is not working what did did he hired all my bills it disconnected from the Wi-Fi I have a hard time to reset the whole thermostat every hour and my bills went up big-time. It’s very bad product to have

1 REPLY 1

AxelD
Community Specialist
Community Specialist

Hi Frank076,

 

Thanks for posting and sorry to hear that your Nest Thermostat is loosing connection from the WiFi. No worries, help is here! I'd like to ask a few questions:

 

  • What Nest Thermostat model do you have?
  • When did the issue start?
  • Where are you located?

In advance here you have an article that contains troubleshooting steps when the Nest thermostat is offline.

 

Keep me posted.

 

Regards,

Axel.