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Nest reset

DWM
Community Member

I bought a new house that has two nest installed and I would like to re-set them to factory settings.  The instructions say to delete the devices from your phone before you can do a factory reset.  I don't have access to the previous owners phone and have no way to delete the nest from his phone.  Is there a way around this?

Thanks 

1 REPLY 1

johnCNA
Bronze
Bronze

Have you tried the instructions on the Google Support Site?

Set up a device left by a previous resident

  1. Perform a factory reset on your device if it hasn’t been done already.
  2. Set up your device: