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Nest says Y2 wire is connected when it's not?

fiveo
Community Member

Recently removed my Nest (including the wiring) to paint a wall. Put everything back in place and wired it up again, exactly the same way.

When the device restarted, the Nest said my wiring/equipment had changed and the picture on the screen shows that a Y2 wire is connected even though one physically is not. I only have a Y1 wire, so why does the Nest think a wire is inserted in the Y2 slot?

 

Thanks in advance.

1 Recommended Answer

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

Try doing a reset to factory defaults and setting it up again.

View Recommended Answer in original post

4 REPLIES 4

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

Try doing a reset to factory defaults and setting it up again.

Thank you, that surprisingly worked and now the Nest doesn't show the Y2 wire as connected (accurately).

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Patrick_Caezza, thanks for the help!

 

@fiveo, I'm glad to hear that Patrick's response helped you wire your Nest Thermostat. Please observe it for now and let us know if anything comes up.

 

Thanks,

Edward

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake