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Nest temperature sensor

bolyardk
Community Member

I have two thermostats in my house, one upstairs and one downstairs.  We bought a temperature sensor for the downstairs thermostat and everything was working fine.  Now the temperature sensor has lost connection to the downstairs thermostat.  The battery is fine and it looks like its connected in the app since it does display different temperatures when I move it to different rooms but it won't connect to the thermostat downstairs no matter how close it is to the thermostat.  If I go into the app and associate it with the upstairs thermostat it connects with the upstairs thermostat almost immediately.  But when I associate it with the downstairs thermostat it fails to connect.

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey bolyardk,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you still have any questions from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey bolyardk,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey bolyardk,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake