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Nest therastat

b-rb
Community Member

My thermostat says  “turn on the thermostat ? And under it “ thermostat off”.  I press  “ turn on the thermostat” . And it goes dark

for about 2- 3 minutes and then  it comes up again with   “ thermostat off” . It happens even if i press  turn on. The thermostat for the entire 2-3 minutes . It has been happening for last 2-3 days  and i can not get any heat.  I changed the batteries and no difference, 

3 REPLIES 3

Jenelyn_O
Community Specialist
Community Specialist

Hi  b-rb,

 

I'm sorry for the confusion this may have caused you. Let's sort this out.

 

If you have a Nest Thermostat 2020, you can either use your Google Home app to change the modes using your phone or use the actual device to change it.

To control your thermostat, slide up and down and tap to select on your thermostat touch sensor located on the right-side of it. Here's your guide on how to control it.

 

Regards,

Jenelyn

 

Jenelyn_O
Community Specialist
Community Specialist

Hi b-rb,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi b-rb,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Best,

Jenelyn