3 weeks ago
Need help factory resting my nest thermastat e I forgot the screen lock pin an is no longer in my nest app.
3 weeks ago
Hi @12319,
Thanks for reaching out here in the community! I’d be happy to help you factory reset your Nest Thermostat E to unlock it, since you've forgotten the screen lock PIN and it's no longer linked in the Nest app.
To better address the issue, the team would like to learn more about this situation. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.
Please keep me posted.
Best regards,
Jenniffer