11-28-2022 01:10 PM
Hello!
I installed my thermostat today and ran it on test mode and it worked perfectly. But when I try and turn the heat on with the phone app or thermostat (not hard wired) the heat doesn't come on. Does anyone have any suggestions?
Thanks!
11-28-2022 01:19 PM - edited 11-28-2022 04:53 PM
Hdavis248,
you need to supply a little more information in order to get a good understanding and how we can help you. For example, what its the current HVAC system configuration that is to say do you have a conventional air conditioner with a gas, furnace, or a heat pump with auxiliary heating of some sort. How about posting a picture of the old thermostat and its wiring and the Nest Thermostat and is wiring.
Ken, The AC Cooling Wizard
12-01-2022 02:46 PM
Hi folks,
@CoolingWizard, thanks for the help!
@Hdavis248, how's it going with your Nest Thermostat? Still need our help?
Thanks,
Edward
12-05-2022 09:27 AM
Hey there,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Best,
Mel
12-06-2022 09:58 AM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel