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Nest thermostat 3rd gen wont connect to WIFI

jloner
Community Member

shows no networks available even thou there are several  error code w/5

1 Recommended Answer

Hornet441
Community Member

Yes, my second Gen 3 thermostat with that problem. Just finished with support and they are sending my 3rd unit. That's the only fix.

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5 REPLIES 5

David_K
Platinum Product Expert
Platinum Product Expert

To provide the best support with this, this has been shared this with the Google Nest community team, who can check on possible options and next steps.

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw the response from davidking. Shoutout and huge thank you to davidking for the help here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Hornet441
Community Member

Yes, my second Gen 3 thermostat with that problem. Just finished with support and they are sending my 3rd unit. That's the only fix.

SCOTTO
Community Member

Hi there, i have the same issue with mine no wifi showing uo and wont wirelessly connect to heat link any help would be amazing 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS