Nest thermostat heatlink died

[QuestPancake]

My heatlink stopped working recently, tried all the possible resets however the heatlink does not give any signs of life.

Can provide the serial no. if needed

[QuestPancake]

Is there any way to get a replacement heatlink?

[QuestPancake · Accepted solution]

Contacted Google support via chat on the website, replacement device procedure has been started