Nest thermostat history isn't recording manual adjustments in history

[Linz]

We are not seeing correct usage recorded in history when the heating is turned on and off from the nest.
It only shows up when turned on/off from the app

[GarrettDS]

Hey there Linz, 

We are so sorry to hear about the issues that you're having with this. I want you to know that we are aware of an issue with the Energy history recording and have an active investigation into the issue. 
 

We appreciate your patience on this. 

Best regards, 

Garrett DS

[Jake]

Hey Linz,

I wanted to follow up and ensure you are good to go. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey Linz,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake