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Nest thermostat keeps saying Please remove the thermostat from base then reattach, but won’t rest

jmorrissette86
Community Member
4 REPLIES 4

Viscoti451
Community Member

Our thermostat says remove from base and reattach it. But don't know how to do

Jake
Community Specialist
Community Specialist

Hey all,

 

I wanted to reach out and see if I can be of help. If your device is needing you to remove the base and reattach it. There is a chance, that it may not be sitting or connected all the way.

 

I would recommend removing the device from the base and double-checking the wires behind. They should be snug, so they are not pushing the device forward. You can follow the link here, if you are unsure what type of thermostat you own. It will let you know the differences in the bases. Please let me know if that helps.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake