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Nest thermostat not heating or cooling

Jazmin07
Community Member

I replaced my Honeywell thermostat with a google nest learning thermostat and now when it won’t heat or cool. I feel air coming out; when I turn heat on it is not heat and when I turn cool on it is not cold air. Also, I hear my hvac turn on outside for a few minutes then kicks off. My Honeywell was working perfectly fine but unsure what the problem is now. Can anyone help me troubleshoot? 

I have pictures of my old thermostat and the nest but unsure how to post it on here 

3 REPLIES 3

kayers11
Community Member

are your wires correctly installed 

I believe I did. I followed all the instructions, used the tags to label each wire and matched them to the correct inputs. 

I wish I could post a picture on here but I’m not sure how to add photos on here 

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@Jazmin07 

If the camera icon isn't present yet, you can use the imgur.com upload site and post the link it provides here.


To ensure that I see your reply, please tag me using @Patrick_Caezza