Sunsetting a perfectly working device that I’ve paid for and forcing an upgrade on me?!?! Not cool at all. If Google doesn’t reverse their decision on this, I’ll upgrade to a competitor product. Terrible treatment of customers.
100% agree. This is outrageous of google. The remote app facility is the only reason I bought the ruddy thing! can’t believe they are dropping it so soon. I vow to never ever buy another google related product as long as I shall live and I have recommended others to buy nest thermostats too! I wish I hadn’t now. I hope a class action is formed against google on this. Utterly appalling way to treat loyal customers of such an expensive product. Peter.
