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Nest thermostat warranty claim

tonyan66
Community Member

Hi

I've been using Nest thermostat for about 9 months, and recently it has had a working problem and a technician has identified a problem with this equipment. How can I make warranty claim?

The symptom is that the air blower suddenly works one day per month but Nest displays "off".

Tony J An

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey tonyan66,

 

Sorry for the late reply. I wanted to follow up and see I could be of any help. You can follow the link here to contact our Team about your warranty. Please let me know if you have any questions from here.


Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey tonyan66,


Glad to hear you were able to get your device replaced. With the issue being resolved, I am going to lock the thread at this time. If you run into any questions from here, please feel free to create a new post.

 

Best regards,

Jake

tonyan66
Community Member

Fortunately, the customer service phone number was known and resolved by calling. Replaced it. Thanks.