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Nest thermostat

crtsrvt
Community Member

My new nest thermostat doesn't have the word nest on it. and the mounting plate has the google G on it. Is it counterfeit?

2 ACCEPTED SOLUTIONS

Patrick_Caezza
Gold Product Expert
Gold Product Expert

It is real, Google changed the branding from Nest to Google Nest a short while back

View solution in original post

crtsrvt
Community Member

Yes problem solved thanks

View solution in original post

6 REPLIES 6

Patrick_Caezza
Gold Product Expert
Gold Product Expert

It is real, Google changed the branding from Nest to Google Nest a short while back

Ryan_G
Community Specialist
Community Specialist

Hi crtsrvt,

 

Thanks for the update!

 

We are glad that your issue has been resolved and we appreciate your patience while being here in the community.

 

I'll go ahead and lock this thread and if you have other questions, let us know by creating a new one.

 

Thanks for your assistance, Patrick_Caezza and Archie.

 

Best regards,

Ryan

crtsrvt
Community Member

Thanks

aatienza
Community Specialist
Community Specialist

Hey crtsrvt,

 

Appreciate the help, Patrick_Caezza. I'm dropping by to ensure if everything is covered here. Feel free to let us know if you still need help.


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey crtsrvt,

 

I'd like to bump in here to make sure that you've seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Have a great day.

 

Thanks,

Archie

crtsrvt
Community Member

Yes problem solved thanks