05-14-2022 05:37 PM
My new nest thermostat doesn't have the word nest on it. and the mounting plate has the google G on it. Is it counterfeit?
Answered! Go to the Recommended Answer.
05-14-2022 09:14 PM
It is real, Google changed the branding from Nest to Google Nest a short while back
05-19-2022 04:41 AM
Yes problem solved thanks
05-14-2022 09:14 PM
It is real, Google changed the branding from Nest to Google Nest a short while back
05-21-2022 04:54 PM
Hi crtsrvt,
Thanks for the update!
We are glad that your issue has been resolved and we appreciate your patience while being here in the community.
I'll go ahead and lock this thread and if you have other questions, let us know by creating a new one.
Thanks for your assistance, Patrick_Caezza and Archie.
Best regards,
Ryan
05-15-2022 04:09 AM
Thanks
05-17-2022 07:11 PM
Hey crtsrvt,
Appreciate the help, Patrick_Caezza. I'm dropping by to ensure if everything is covered here. Feel free to let us know if you still need help.
Thanks,
Archie
05-18-2022 07:15 PM
Hey crtsrvt,
I'd like to bump in here to make sure that you've seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Have a great day.
Thanks,
Archie
05-19-2022 04:41 AM
Yes problem solved thanks